IT Desktop Support Technician III
If you wish to join a team of dedicated employees who take pride in the equipment they build and appreciate working in a custom fabrication environment, contact Schenck Process, a leading manufacturer of air filtration and pneumatic conveying equipment. We are currently seeking quality minded individuals for the following position:
IT Desktop Support Technician III
The Desktop Support Technician III is a lead role in computer desktop support for computer hardware, software applications, and other various desktop devices of the Sabetha workforce as well as assisting other technicians within the company. This position will use independent judgement to triage all support requests, resolve issues and escalate issues, if needed; lead, complete assigned projects, provide team member support for Windows based systems, system imaging, desk setups, training and/or general assistance.
• Proficient knowledge of Microsoft Windows 10, Office M365, OneDrive, SharePoint, VPN, MFA tools and other cloud-based services.
• Basic networking and local computer management skills required.
• Required Education: High school diploma or GED.
• Preferred Education: Bachelor’s degree or equivalent experience
• Minimum Experience: 4 – 6 years IT desktop support.
• Preferred Licensure / Certification: A+ and/or any current Microsoft certification or industry equivalent.
Schenck Process offers a full complement of benefits including medical/dental/vision plan, 401(k) retirement savings plan, paid leave and holidays, disability and life insurance, educational assistance, on-the-job training and more.
An equal opportunity employer.