Family Services Coordinator / Child Care Workers

Noyes Home   Saint Joseph, MO   Full-time     Social Service
Posted on May 12, 2022

Noyes Home for Children is Hiring

* Family Services Coordinator

Requires Bachelor's Degree, Prior experience Case Management Experienc3e Preferred

The Family Services Coordinator shall have one of the following:

  1. A bachelor’s or graduate degree in social work or psychology from an accredited school. 2. A bachelor’s or graduate degree in a human service area of study from an accredited school and two (2) years experience in direct human service to children and families. License Requirements: 1. Class E Drivers License (REQUIRED) The applicant must possess a valid driver’s license issued by any state in the US. Within 30 days of hire, the applicant must possess a class E Chauffeur’s license or equivalent in Missouri or for the State of Kansas if applicable. Experience Requirements: Prior experience in direct service to youth in either a residential care capacity or other direct service capacity is preferred but not required for employment consideration for the position of Family Services Coordinator.

General Requirements:

  1. The applicant must be at least 21 years of age at the time of their application.
  2. The applicant must be free from felony conviction or misdemeanor involving moral turpitude and must not receive a conviction of such while an active employee.
  3. The applicant must not have been named as the perpetrator in any substantiated child abuse or neglect complaint.
  4. The applicant must be free from the use of controlled substances and demonstrate such by submitting to pre-hire urinalysis and periodic random urinalysis while employed.
  5. The applicant must be able to speak, write and read English to the extent necessary to perform the essential functions of the job.
  6. The applicant must be employable in the US and provide verification of identify prior to hire.


Family Services Coordinator:

Essential Functions of the Position:

The person who occupies the position of Family Services Coordinator must possess the appropriate knowledge, skills and abilities to perform the following essential functions of this position.

  1. Advocates for the best interest of the child and family receiving services from the program while following company’s policies/procedures and exercising good moral/ethical judgment.
  2. Constructs client centered/family centered service plans through the active participation of the client family and child.
  3. Provides crisis intervention services to children experiencing crisis within the program. Coaches residents to improve self-regulation and coping skills through application of Conscious Discipline. Coordination of additional screening services if necessary.
  4. Provides consultation and/or responds to the facility as a member of the On-Call Support Team on a rotating schedule (approximately once per month).
  5. Works with Direct Care Specialists and Child Care Workers I/II as a consultant to ensure the staff interventions are focused on the objectives of the program and the needs of the children in care.
  6. Conducts educational and support groups for residents in care.
  7. Meets a minimum 1 hour per week, with the residents receiving services to assess their progress within the program and to allow for the residents to express their needs.
  8. Assists in making referrals for support services in the community for residents and their families and monitors those referrals.
  9. Completes daily documentation of all interventions (phone conversations, appointments, individual and family sessions, etc.) Provides Treatment Team an email update of daily activities, concerns and items needing follow up.
  10. Serves as a member of the Treatment Team with the Executive Director, Program Director and peer Family Services Coordinators.
  11. Conducts admission/intake conferences with families seeking services from the program.
  12. Conducts family meetings to provide continuity of care and to plan for therapeutic home visits, transition schedules and referrals for additional services.
  13. Assists the Program Director by completing preplacements and completing follow up phone calls.
  14. Provides direct assistance to the Program Director in the coordination of the Host Family program. 15. Provides transportation of children to all medical, mental health and professional appointments in the community.
  15. Assists in the supervision, safety, care and discipline of the children in a residential setting following the established policies and procedures of the facility.
  16. Utilizes the chain of command CCWI/CCWII->DCS->FSC/On-Call->PD->ED for decision making, asking for input when needed from members above them in the chain.
  17. Utilizes positive discipline and strengths-based intervention through application of Conscious Discipline. Models appropriate self-regulation, coaching others on how to utilize the Safe Spot and the steps to calm oneself.
  18. Acts as a role model for residents through active participation in recreational activities and special events.
  19. Responsible for completion of daily Service Activity Log (SAL), SIRP-format case management notes, incident reports and any other necessary documentation within 24 hours of shift.
  20. After MCCA training and certification, assists in checking in/checking out process with medications, this includes new medications received from the pharmacy, as well as medication incoming/outgoing for therapeutic home visits.
  21. After MCCA training and certification, communicates with pharmacy regarding monthly cycle fill on the 25th of every month. Reviews and updates MARs when cycle fill is received or whenever medication changes are made.
  22. After MCCA training and certification, assists in administering medications to the children in accordance with prescription(s) provided by a physician.
  23. After MCCA training and certification, reviews MARs monthly to ensure that medication is being administered as prescribed. Writes medication errors for any inconsistencies found.
  24. After MCCA training and certification, assists in administering over-the-counter medications in accordance with standing medical orders or with parental consent.
  25. After completion of CPR and First Aid Training administers preliminary first aid and care to children in accordance with standing medical orders.
  26. Assists in checking residents in/out of facility, inventorying personal items outgoing/incoming, ensuring that all personal items are initialed in black permanent marker, places all cloth items in the dryer, checks all belongings for contraband and completes the check in/checkout document.
  27. Assists in ensuring that proper follow up is completed regarding additional lice checks and/or treatments are completed.
  28. Attends and actively participates in required meetings: Weekly Staff Meetings, Monthly All Staff Trainings, and Nursery Meeting if assigned to Nursery/PreK Dorms.
  29. Assists in maintaining the security of the building to ensure that doors/windows are secure, fire doors are closed and safety rules are being followed.
  30. Assists in the continual evaluation of safety and security practices and policies of the facility and makes recommendations to facility administration as to the appropriate course of action to take in assuring a safe and healthy environment for the children and staff.
  31. May at times be required to covered additional shifts, when assistance is needed at the facility or to fill in for incapacitated staff members.
  32. Is responsible for other directives and responsibilities given by the supervisory team as needs and situations dictate.

Physical Requirements/Working Conditions for Position

The person who occupies the position of Family Services Coordinator must be able to, with reasonable accommodation, perform the essential functions associated with this position. In the performance of the essential functions of this position the person will encounter the following working conditions associated with the normal duties of this position. Administrative tasks requiring the use of the following equipment: • Telephone • Computer • Calculator • Fax/Copy Machine/Scanner • Paper Shredder • Automobile Normal job tasks involving the use of the following equipment and materials: • Vinyl examination gloves • General household cleaning supplies (non-aerosol) • Recreational equipment and supplies General working conditions: • Indoor office conditions • Seated office work • Standing while facilitating training and/or meetings • Considerable periods on feet while facilitating the children participating in the program • Use of stairs while moving children from area to area • Frequent outdoor activities while supervising the children • Models active participation in indoor/outdoor recreational and program activities • Use of verbal de-escalation techniques and the minimal use of physical redirection/restraint in instances where the child is actively engaging in self-harm or threatening physical harm to others. • Extensive, direct interpersonal interaction with children and co-workers. Not all possible working conditions associated with this position are listed here. The person performing the duties associated with this position of Family Services Coordinator may, on occasion, encounter other conditions that are not specifically listed here.


* Child Care Workers I & II

Candidates MUST have a High School Diploma or GED Equivalent, be 21 years old, pass a drug screen and background check and possess a valid Driver's License. Prior experience and related education is preferred. Open Interviews Mondays May 16, May 23, June 6 801 N. Noyes, St. Joseph, 64506 9 a.m. to 4 p.m. or by appointment by calling (816) 232-5650.

Please contact for more information Child Care Workers I & II: Work Schedule for the Position of Child Care Worker I and II This is a position that is scheduled by the Program Director. An individual, selected to serve in the position of Child Care Worker I or II will be assigned a normal shift cycle. This assignment will remain in place unless it is changed through normal procedures such as promotion or request. However, due to the unique nature of this position, this person may be required to work hours that are outside of their normally designated hours. Noyes Home for Children is an equal opportunity employer that is committed to diversity and inclusion in the workplace.

We prohibit discrimination and harassment of any kind based on race, color, sex, religion, and sexual orientation, national origin, disability, genetic information, pregnancy, or ay other protected characteristic as outlined by federal, state or local law.