IT ANALYST
IT ANALYST
(Job Opening ID #514089)
Full-time position available with KCMO’s Fire Department, Technical Services Division,
6750 Eastwood Trafficway.
Normal Work Days/Hours: Monday-Friday, 8:00 a.m.-5:00 p.m.
Serves as the sole administrator of the department’s staffing software system, Telestaff. Manages system
configuration, process documentation, training and troubleshooting. Collaborates with and informs management of emergency staffing resource allocation and deployment decisions via reports and data analysis as well as workflow, process, evaluation, and analysis. Identifies configuration needs which are driven by numerous sources. Handles staffing/operational issues identified by managers, changes to a CBA or other policies, changes in deployment and system review for process improvements. Creates and maps out needed configuration design changes which requires a review of existing structural components in Telestaff to identify any potential impacts to the current operating system. Builds and/or updates the emergency staffing system
configuration in the test environment and runs tests to ensure the integrity of the database is maintained and that the problem is resolved, or the new changes are working properly.
REQUIRES an accredited Bachelor’s degree and 2 years of technology experience; OR an equivalent combination of qualifying education and technology experience. Preference given to candidates with prior experience working with Telestaff or other rostering software.
Salary Range: $24.96-$39.40/hour.
Application Deadline Date: November 8, 2021
EOE. The City of Kansas City, Missouri is an equal opportunity employer committed to a diverse workforce.